In accordance with Data Protection Legislation and the SRA Code of Conduct, MBK Solicitors is committed to protecting and respecting your privacy. This policy explains how we use and protect the information given to us by users of our website. If you have any questions or comments regarding this privacy policy please email us at: info@mbksolicitors.co.uk.

This Privacy Policy aims to give you information on how we collect and process your personal data, including any data you may provide through our website when you contact us, sign up to our mailing list or use our services.

Information is received from you when you wish to use our services. This may be through a variety of channels including the ‘contact us ‘ form on this website or if you contact us by e-mail, phone, in person or through a third party with your permission. The information we may collect and process about you includes:

• identity and contact details such as your name, telephone number(s) and address that you provide by filling in forms on our Website and submitting them to us;
• identity and contact details that you provide in emails and letters you send to us, including keeping a record of that correspondence;
• financial details such as bank account details;
• details of your visits to our Website (including, but not limited to, traffic data, location data, weblogs and other communication data), and the resources that you access.

 

We will only process your personal data when legally allowed to do so. We will process your personal data most commonly under the following lawful bases:

• In order to perform the contract we have entered into, or are about to enter into, with you.
• Where the processing is required in order to comply with a legal or regulatory obligation.
• Where the processing is in our legitimate interests (or those of a third party) and these are not overridden by your fundamental rights and interests.

We may share your data with third parties. For example, if we are working with other professional service providers, we may need to disclose any relevant information about your matter to them. These professionals are likely to include:

• Barristers 
• Medical experts 
• Healthcare professionals, social, welfare or dispute resolution organisations 
• Courts and tribunals 
• Ombudsman and regulatory authorities

 

 

We only retain personal data for as long as is necessary to fulfil the purpose for which that data was collected. By law, we have to keep basic information about our clients (including Contact, Identity, Financial and Transaction Data) for at least six years or if for a longer period then you will be advised accordingly in the closing letter. 

 

 

Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:

 

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data

 

If you make a request, we have one month to respond to you.

 

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy. 

If you have any concerns or complaints about the way we use your data please email us at: info@mbksolicitors.co.uk

You can also complain to the Information Commissioners Office if you have a concern about how we handle your data, how we have used your data, or you would like to lodge a complaint.

Contact details:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF